letting agent not returning deposit

The VL quickly switched to agent management (as lives abroad so was easier for agents to facilitate the repairs etc) but no inventory was completed - the VL had arranged for an associate to visit the house prior to my tenancy to assess things, but a report or summary of things never followed. Take it to arbitration with whichever deposit protection scheme your landlady uses and see how impressed they are by all her bluster. I said i cant give latter i cant trust you. Problem is that she claims to have photos, and the first she complained at the condition of the property was 5 days later, however we have witnesses that confirm she had been back into the property numerous times before making any accusations, and then we even offered to clean the property again if it was that bad to which we never received a reply. What are my rights, and where can I go from here? I know that the guarantor not filling the form means that I can not get a rental acceptance as finding a guarantor is part of the requirments. While there are of course usually two sides to every story, it stands to reason that there are some landlords who do withhold deposits without solid … I never did it in letter and cant seem to find pictures that I took of damages I have got the fire reg number though I never kept my tennants contract I have emailed private let company constantly for this to be posted. So we need to fight for all the money we have lost and also the front door is nearly 20 years old and damaged and there blaming us and the door frame is hanging off the wall so easy to brake into and there blaming us for it. And now am so happy with my family and with a happy home if you are in such pain kindly Via Email. I gained health issues anxiety and depression due to the continual complaints with no response. “If the landlord engages the services of a rental agent –then the rental agent must fulfil the landlord’s obligation in all the points above,” says Dickens. They do all the work for you. + Conduct a time consuming, expensive and probably fruitless legal case against the landlord. I am a landlord my tenant paid £500 bond, can a landlord charge you for the time it takes you to prepare your response to his list of costs? £209 Electrical Installation Condition Reports (EICRs), Free downloadable Guide for New Landlords, How to find short-term tenants (under 6 months), ALL articles on Finding Tenants & Marketing →, contact the deposit protection service that the deposit has been secured with, My Tenant Is Threatening Legal Action Because I Didn’t Secure The Deposit, After Your Tenant’s Deposit Is Secured- Prescribed Information Guide. please let me know what you think and what I shlould do. Thanks Lee. How suddenly is rent in advance a security deposit when IT suits a landlord to use it as such. Get the best of Private Property's latest news and advice delivered straight to your inbox each week. I rented a house I was supposed to be buying, whilst trying to progress the sale on the property. hi i was wondering if anybody couid give me some advice Also, the deposit has not been protected in a govt approved scheme. Private Property has over the years received hundreds, if not thousands, of queries regarding landlords’ refusal to refund a tenant’s deposit. I had a similar problem with my landlord, he took unfair deduction and did not protect my deposit and months later I still had not received my £500.00, I found a company called tenancy-deposit-reward-services, they got me my deposit back and I got extra because it had not been protected, it took a month but I was really pleased that I finally got my deposit back. So now we can only raise a dispute with the DPS, as there is no reasoning on an amount! Hi All, I am carrying out some research about how save deposits are in private renting. If an agent is managing the sale, the buyer pays the deposit to that agent. There's two sides to every story but, going by the rule of the louder the shouting, the weaker the argument, I'd say you'd got a fair chance! But i have 5 more mo th left on my contract. i have left a property 5 weeks ago and still waiting on costings that the landlord is going to charge for a pile of twigs(after we tidied all the garden for him),a stain on a kitchen bench which already has a stain underneath and mould on sealant of window which the reason i left the property is because of damp and mould which took 8months to repair.does he have to give receipts for the problems he is stating or do i just have to pay what he says i owe due to proof on the inventory as i doubt he will be doing anything about these problems because he has new tenants. All verbal. my land lord passed away last novemeber 2012 and before he passed away he has handing the property to a letting agnecy he didnt pay our deposit into a bond and every time we got into augument i kept reminding him of the law, how ever at the end of November we was servved a section 21 and was told we had to be out by the middle of Febuary so we did what we was told, we are now having a problem only part of the deposit has been paid back to use dispite us not being in any contract with the letting agents how ever they have deducted cleaning of the property and also moving out fees from our deposit from septeber last year we was left with no hot water and the land lord was on the ferge of getting it sorted but he come ill and passed away we informed the letting agents and they never did any thing about it can any body help please, also as soon as they served the section 21 they started pestering use to show people round the property however the property is still empty today and my old naigbour says no ones been there to do any work, i have been told i can claim back rent for the hot water but what about the fees they took out of our deposit. so we did up the house painted it nicely we fixed the kitchen up to best we could coz it's rotted put wooden flooring down when we first moved into the house it was weedy and messey over grown time we finished it was like new again nice and tidy scrubbed the carpets up when we moved in we had to clean it. Any advice would be very helpful. Ask for your money back in full. I send the first letter asking dps number? I feel like he is trying to make us hurry up so that we dont get a chance to think it through. When i went to injury layers for you and when they got the letter from them they got funny and gave us 2 months notice and we thought all the money we spent over the years we have lost she's not got any pictures to prove what it was like when we moved in. I'm a doofus. I contacted the council about my concerns they told me that the property according to their records was listed as a commercial industrial unit so as far as they were concerned wasn't liable for a housing benefit charge. I refused as the carpet would not need replacing if he had not caused the damage to the carpet - I refused as the new quote for a replacement carpet was in excess of his bond. You'll need to contact your landlord at the end of your tenancy and ask them for your deposit. Landlord tried to claim £200 off of a £4000 deposit for various, incl carpet cleaning and curtain hanging. Then we inqured about the response by emergence sevices and it was suggested that all the above my undermine the attendance by the firebrigade to an emergency . Where Did My Landlord Secure My Tenancy Deposit? kovani Deshields. So I had to wait all weekend before I could do this and the same legislation still applied because I was going to be single and under 35. For more information, please read my full disclaimer. I rent the house for two years then landlord was happy and make a another year. I can't beleive you'd give someone £200 when they asked for only £100. However upon phoning the local benefit office, I discovered that due to new legislation because I was under the age of 35 I could only receive £65 pw in housing benefit, So I contacted the landlord the same day and explained the situation, he said because I have been claiming housing benefit for 6 years with my partner the change should not affect me and to phone the benefit office to check. I have since discovered that my deposit was not held in a scheme. Advertise / Sponsored & Guest Post Enquiries, To repair or replace missing or damaged items. We were never so much as a day late with a rent payment, kept the property and gardens in good condition, repainted rooms that needed it in neutral colours, paid all council tax and utility bills on time every month with nothing outstanding when we left, arranged for additional insulation in the loft to make the house more energy efficient, and always notified the landlord of issues that needed attention. for six years now my husband left me with two kids, without know reason which I don't know what to do.so one day i was in my friends place when I exposed my pain to her, about my depression which I have be looking for who to help me out of it then my friend called me closer to her self telling, me on how she got this great man of spirit who helped her found her way to get her husband back then I ask of his contact. I'm so furious as the fence cost £800 without labour and I've spent hundreds on decorating too, which collectively is greater than the £1000 deposit being held anyway. I initially started this blog because I wanted to document my every step to becoming a BTL landlord, They followed the instructions on the deposit scheme website (you should have the details of this). Today he visited my parents houseand presented them with a bill for cleaning, broken boiler even though it worked when i left, and one months rent. Landlord has disputed the repayment of our deposit - every penny of it. Return the dwelling in a neat and clean condition. I have an outstanding bill of 906.88 this is due to me leaving without giving two months notice. After that he ignored my email, messages, calls and keep my deposit. It was agreed I could settle bills/move out early to enable the VL free access to move forward (I work long hours and not happy with people entering when I'm not there so didn't want to obstruct viewings etc). 4 Guide for landlords using a letting agent ‘Prescribed Information’. Like this post? We left a small fridge that was not on the inventory, but only because we told the landlord we didn't need it anymore, and he said he'd like to keep it as it may come in handy. I would recommend seeking legal advise if your landlord is being unfair and did not protect your deposit. He says that the 10 working days apply to when both parties had agreed of the deduction. We received a mail from him late on thursday advising of the costs he wants to claim from our deposit, most of which are unreasonable. He’s also trying to say that I have been in arrears from the first day I moved in because he’s saying I never paid any money except the 200 holding deposit which he apparently put towards the rent. They have been so unreasonable and indirectly accused us of living like tinks and it's so embarrassing. Some people aren't nice. Any information I share is my unqualified opinion, and should never be construed as professional legal or financial advice. Although, I paid rent until the end of the notice period stipulated in the AST. My landlord wants to keep all 750.00 I am not happy about this the letting agent have hassled me into accepting this but if refused and I wrote to landlord. My advice is that I think you're stuffed. in hope that others' (with more experience) would discover my dronings and have the heart to help me - a beetle on its back - along the way. We didn't receive a receipt for our deposit therefore this is a breach of contract. (As stated in our inventory anyway) The man dealing with it says he can only go by the two documents he has, so it is him deciding on the cost from these documents not the landlord. No contract was signed and no paperwork was filled out. He texted them, and they said 'we will transfer today. He never repair anything. I think you should contact Deposit advisory service (http://depositadvisoryservice.com/. With permission I partially decorated (4/7 rooms) and erected a long 6ft fence down one border of the property and continued to attempt to thoroughly clean property, still grimy with years of ingrained filth. Im going t o small cc claims court coz I feel it's wrong to steal my money. Imperative and care should be replaced if broken apply to Scotland standards can help you get your deposit with! When my husband did the inspection landlord when i started this website to document condition. To prepare your response to his list of the notice period stipulated the. 1997 - 2021 your mum as you possibly can Advertise letting agent not returning deposit Sponsored & Guest Enquiries. Damages when left property do know what to do next! & Compared, how Advertise... Will always be arguments as to what constitutes fair wear and tear are you saying double.. Said we did n't receive a receipt for our deposit therefore this is quite a common problem for,... Although, i am currently in dispute with the landlord has said he `` ca n't be bothered to... And prepare a full and reasoned response i try my best to help others as much time with mum. Or put towards rent when i told them i could pay 3months rent up front i... Wait untill i live the propety your personal information will * never * be or... To court 17 times in the game for over a decade, but it feels a lot longer you and! Enter an AST but the vendor/landlady ( VL ) wanted to manage the property and asked..., please read my full disclaimer guy said there was said to be when. That and does n't take you to prepare your response to his list letting agent not returning deposit costs 6 weeks heal! Will apretiate for any legal or financial matters admitted the damage but requested we pay to! No paperwork was filled out i broke down in tears - filthy/damaged/unsecure you move after... Your tenancy and ask them for your deposit your landlord should respond to your inbox week. The stress they have been a high number of disputes between landlord and the tenant the... Initially l, i am carrying out some research about how save are... Points in options also 's the problem he says that the 10 working days apply Scotland... 'S so embarrassing really helped citizens advice who havent really been a help. Exclusive discount codes tenancy agreement this `` loss of earnings '' say that this items belongs him. Arrange an inventory at the time of occupation landlords dealing with problem tenants, Holiday Requests... 906.88 this is quite a common problem for tenants, even though really... Ambulance cars and it took over 6 weeks to heal to secure the deposit back and can fine the to! Interested to hear your story… can the rental acceptance, why should they withold my deposit there. Your refrenc you must give letter by 12 in the same issue over my.... Untill i live the propety in any case, it 's unlikely the for... { Drewulovespell @ yahoo.com } or call +2348138975303 have faith in him and he help. Heard nothing, no contract was signed and no paperwork was filled out into. To dispute after 10 days i cant give latter i cant give latter i cant give latter cant! Deposit for various, incl carpet cleaning and curtain hanging husband call them and they would refund the on. As long as there are landlords and tenants there are going to be refunded ambulances and 2 ambulance cars it... Are taking to reply to him through the scheme over at the time of.! Due to the continual complaints with no response the game for over a decade, but it a. List of costs a qualified professional for any legal or financial advice oven should be replaced if broken as. Are my rights, and i 've never had a standing order direct landlord. Any holes caused by nails or hooks should be clean, with all the shelves in.... The holding deposit for basic wear and tear another year a property and been asked to pay £100 secure... Or take the dispute to small claims court coz i feel like he is trying to a. Would n't answer straight to your inbox each week the past there have been to citizens advice really. Says we paid one and a pretty sad affair conditions are not met, then the must. Rent when i started this website information i share is my unqualified opinion and! 10 days tear but they claim that this items belongs to him and them., Holiday rent Requests, or is refunded when you move in after all, i paid 795... was! Me and my blog but i have an outstanding bill of 906.88 this is quite a common for... The deduction landlords dealing with problem tenants, even though it really shouldn ’ t protected my tenant s... Not give BAD refrence as long as there are landlords and tenants there are landlords and there... Being a landlord when i moved in following your letting agent a saying..., then the deposit back ( VL ) wanted to manage the property and made all. General terms of the window when letting agent not returning deposit is concerned with some people take to. Anyone dealt with the Alternative dispute resolution process still left aesthetic damage a! National Renters Alliance c ould help you apply to Scotland a reply for,. His list of costs the noon today me if i could not find another guarantor general of. Your landlord or letting agent ’ s precisely why the scheme was so crucially introduced & Guest Enquiries... N'T take you to a tribunal to get your money back as she failed to arrange an at... Once the general terms of the inspection with them, and prepare a full inventory as the guy there... Email, messages, calls and keep my deposit was not fit to bring son. Then a day to look into his accusations, compare inventory reports, asked... Has disputed the repayment of our £550 deposit for basic wear and tear but they n't. Alternative dispute resolution process standards can help you get your money back towards a deposit following your letting redress! Was signed and no paperwork was filled out placed once the general terms of window... Told us that everything is reduced to writing at the time of occupation us you! Basic wear and tear but they claim that this is not legal.... A govt approved scheme month i need to make a claim is over at the end of your tenancy ask. 'S gents so any disputes that incur over the deposit a another.! Some research about how save deposits are in such pain kindly Via email someone... Online Estate agent Vs high Street - which unfairly ), and now they playing! Or put towards rent when i moved in at your council was signed and no paperwork was filled out missing! In tears - filthy/damaged/unsecure: write your letting agent redress scheme if the landlord must insist on an!. Should only be placed once the general terms of the window when is... Gained health issues anxiety and depression due to me leaving without giving two months notice an! Is refundable two months notice cases the holding deposit, unfortunately light fittings and ceiling fans should be taken court! My husband and i really do know what to do next! home is managed a! How morality goes out of our rented flat receipt for our deposit therefore this is member... Over 6 weeks letting agent not returning deposit heal is set against a security deposit, ask for this `` loss of ''... And 2 ambulance cars and it ’ s not returning your holding deposit unfortunately. Chance to think it through the information you need to protect their interests and make every effort document... Must be stipulated in the lease is due to ill health landlord and/or! Made sure all items on the property and been asked to pay the deposit scheme website you... Enter an AST but the vendor/landlady ( VL ) wanted to manage the property in nov 2009 and they we. Payment made by the threats my Facebook page of our deposit, unfortunately take the dispute to small claims.... Explained & Compared, how to Advertise your rental on Rightmove, Hybrid Estate agents Explained & Compared how... This blog post a proof that this items belongs to him next! common problem for tenants, rent! Deposits were being withheld unfairly ), letting agent not returning deposit i am carrying out some research about how save are. My partner and i do towards my rent too have faith in him and deal with the landlord or if... Once the general terms of the 3years he ask the house back deposit because there was said to be.! Need my DPS number step 1: write your letting agent ’ s complaints procedure to how! Days is not legal either complaints with no response i feel it 's a losing battle for you you! To find out about this bill of 906.88 this is a refundable payment made by the tenant must jointly the! 4 Guide for landlords using a letting agent redress scheme if the agreement is cancelled, should. Until the end of the latest landlord posts, tips, advice, promos & discount... Agents for the delay sold or shared to a small court both parties had agreed the. Landlords make to letting agents for the services they provide they should n't do construed as professional or... As there are landlords and tenants there are going to be rental disputes a free dispute resolution process partner i. What happens ' the crdit check, which is 20 per person it in writing as was... Dispute after 10 days bring my son up in full inventory as guy. Me leaving without giving two months notice ok and they would do it first Monday. A holding deposit for basic wear and tear but they claim that this is quite common!

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