sample good review for travel agency

They found it, too, saving our traveler $670. Both the guide and driver were friendly and courteous, and they constantly plied us with free bottled water (and you're going to need that, even in the "cooler" winter months). Since 2014 when we switched to Professional Travel, we have found the level of personal service far superior to what we experienced with the other national companies. It was hectic and last minute, but your responsiveness and adaptability was greatly appreciated through the entire process. | American Tire Manufacturing Company, Francine S. Top 5 Travel Agents To calculate the top 5's we take the following factors into account: • All the star ratings the company/product has received, • The number of reviews • How recent the reviews are When I arrived at the gate, THAT flight was delayed! If I have an issue, which is ALWAYS one that needs to handled immediately, she makes sure that it is taken care of expeditiously and that any concerns I have are allayed. I personally witnessed that recently when a member of our team ran into trouble while vacationing in Europe with family. We opted to drive back through the night, but both car rental companies we contacted were unable to accommodate us, so we were stuck. She tends to work late hours and she ALWAYS gets back to me in a timely manner. | Global Engineering Company, Nancy C. She handled everything calmly, professionally and even with a bit of humor! Within 60 seconds, they had set us up with a rental and sent the receipt and confirmation to my email while we were still on the phone. Your International Department immediately called their contact at Delta’s call center in Minneapolis, explained the situation and had them search for the voucher in their mailroom. TUI is the world’s largest travel and tourism agency. I requested through our Global Parent Company to remain with Professional Travel and had the efficiencies to prove the point. Their team of resources consistently delivers first class customer service to us as well as assistance in identifying cost and time saving solutions. But just for you, we have collected the best free travel agency website templates with premium features. Sunrise Small-Group Tour of Angkor Wat from... Khmer Cooking Class at a Local's Home in... Phare: The Cambodian Circus Show in Siem Reap, Cambodian Trails Private Guided Angkor Tour. Virtually all companies that provide “hard” adventure activities appeal to a lower income client. We were assigned to Mr. T, who was very friendly and spoke good english. They are very active in managing any available ticket inventory and applying corporate discounts to our traveler booking activity. Given the option, I would immediately return to Professional Travel and highly recommend their service and support as a way to manage travel cost, understand spending patterns, and achieve service levels that respond to the most discerning needs of Senior Executives. | Global Agriculture Information Company, Bette B. The majority was by far airlines which I imagine is because they have a significantly higher budget. In order to increase the awareness about your travel agency, you can send this email template as an auto follow up email. I divided travel agents and tour agents into two different groups: one specifically for tours and experiences: and the other more focused on flight/hotel aggregato… Setting up a travel agency? He not just knows the ancient history but really loves the religious and artistic beauty this country offers. Without Derleng tour, our wonderful tour guide, and driver. The return was 89x for … In general, there are two ways to travel, first is joining the travelling agency, and another is individual tourism. While traveling, I received a text from the airline saying my flight was delayed. We were accomodated at the Kool Hotel. We would recommend this tour service to anyone visiting Siem Reap, Cambodia, Angkor Wat and the numerous temples surrounding the vicinity. Sadly most of the features can only be found in premium templates. Your agent was a pleasure to work with, and after trying several ideas, she was able to secure a confirmed seat for me on the last flight home! I can say without doubt, Professional Travel has served my needs best. Travel agencies attempt to create repeat customers who … Again, this reinforces that we made the right decision with Professional Travel! I am truly grateful. I would highly recommend Professional Travel to handle any organization’s travel needs. This past week, we had some really messy itineraries with cancellations, rebooking, lots of changes, numerous requests — and our agent came through! The only reason I'm not giving this travel agency 5-stars is because our tour of Angkor was very good, but not over-the-top fantastic, so there is room for improvement (or, for travellers, some reason to consider other options). | Global Polymer Manufacturer & Distributor, Traci M. While a nice tour, we found the English of our private guide to only be good, not excellent (I could only understand about 85 to 90% of what he said), and the tour was somewhat "standard." However, through the due diligence of the agents at Professional Travel, you were able to find me a seat on the last flight out of all of New England. Your team functions well on many levels. | National Energy Provider, Brian M. | Medical Equipment Engineering Company, Laura B. I was very satisfied with the service provided and her desire to get the job done in a time of need! A pity cause I liked Chamnan but he had to do another booking.After breakfast (included) we went to the Tonlé Sap lake. Our agent is absolutely amazing and makes booking travel pleasant again! | Global Business Services Provider, Sarah M. Almost EVERY OTA has a thread on this forum already. (see another review) We were picked up at the airport on time by our driver and guide, Chamnan, for the next three days. Do you want your inspections to feel as breezy as you make it look on social media, these inspection checklists are for you. What is particularly impressive is their quick response to specific problems our travelers may encounter. more, This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC, Recommended experiences in and around Siem Reap, Historical & Heritage Tours, Boat Tours, Private Tours, Sightseeing Tours, Day Trips. She also called me on a couple of occasions to ask questions. Thank you, thank you, thank you.Chris, Margaret & Tiffany. When booking travel, people often choose their destination based on the idea of the trip. There has been a decrease in our ability to manage travel as carefully as we did while a partner with Professional Travel, and there is no comparison to the levels of service. Unlike multiple choice questions in binary form, this template is a question based long answer type format which allows your customers to fully express their views and concerns with the trip and can be customized from top to … Travel Agency Objectives. Thanks for the good times. I barely made it after running through the airport, but because she was so efficient, I was able to get home on time. All the other passengers on my previously booked flights were scrambling to make other arrangements on their own, while I made a simple phone call and ProTrav handled it for me. Thuna is always there with cold water and towels to cool you down.Our family can't sing the praises enough of Derleng and the quality of the service they provide. Accommodation was also... Based on their very positive tripadvisor reviews, we booked a 2-day Angkor Wat tour with Derleng and used them to arrange our overland car transport from Siem Reap to Bangkok. When you send a client some place, shoot the Director of Sales or the GM an e-mail. Within one week of going live with Professional Travel, an agent proactively reached out to tell one of our travelers she could save us $1,094.27 on an international fare with a slightly different departure time. Within the first 90 days of implementation we found our policy adherence and booking process rise from approximately 23% to over 75%. I wanted to reach out and say how great my Professional Travel agent has been. Instead of remote call centers, we have a local agency with dedicated, experienced personnel to handle our travel needs. The travel agency can have or hire special staff for catering to only FIT. | Global Management Consultancy, Travel Certificates for Corporate Gifting, Visit the Coronavirus Resource Hub for Travel Related News. Find out about people’s travel habits, so you can customize your services accordingly. You would like to assess an agency's strengths, weaknesses, effectiveness, ability to deliever in a timely manner, etc. These two are a brilliant team. Thanks again for “hearing” us and helping us find a GREAT solution! He did take us a little "off the beaten path" at the sites, however, so it was a very enjoyable tour. Accommodation was also... Within 90 seconds, we were in the car ready to begin our trek home. I want to express my appreciation for your agents. Was sad to say goodbye to these two lovely people.Derleng as a specialist operator is simply brilliant right from the prompt, reliable and detailed itinerary they provided. Whenever I call in to your wonderful service, I know that I am going be satisfied. The $110 charged for my sedan ride to Bangkok for my family seemed like very good value. Truly phenomenal! The 5 am sunrise at Angkor is a bit ridiculous these days (my favorite shots are of the bugs and hundreds of other tourists snapping photos), but I'd do it again "for the experience.". Needless to say, there were long delays and missed connecting flights. We are very pleased to be partnering with Professional Travel and feel that we are always treated expeditiously and with cost savings in mind. My agent at Professional Travel single-handedly got me out of Rochester, MN and back home to Philly during the first of three nor’easters to hit the northeast. In return, the Company agrees to pay the Travel Agency commissions … It needs to be intriguing and informative. If you’re a travel planner or researcher, get the competitive edge by learning about people’s vacation preferences. | Fortune 100 Energy Provider, Lisa H. She looked at quite a few flight options and stayed on the phone with me to make sure I would make the flight she found. Travel can be challenging, but working with a company like Professional Travel is a delight and makes it not as burdensome. Thank you for jumping in to help whenever you are called upon! My mom has arthritis, which means she has trouble manouvering steps, so we also requested that our trip be tailored to accommodate my mother.Our morning started very early, as my mother and I wanted to catch sunrise at the Angkor Wat. Cooperating with clients to determine their needs and advising them appropriate destination, modes of transportations, travel dates, costs and accommodations And, at a price we would not have thought possible. I was more than impressed with the service I received to correct a travel issue, and further impressed with the communication and follow-up to ensure I was made aware of the status. She even emailed me throughout the evening of my travel (even past her normal work hours!) (See other review)The last day we changed guides. Kind regards Lee Foy Despite being under the gun and MANY, MANY changes in travel for my executive as we attempted to book her travel during the threat of weather (and over a 2-hour period), the agent was the epitome of professionalism! Regards, Robert Anderson. This travel agency feedback form is a unique version for expressive evaluation. We had an early lunch (included) at a restaurant and then we went to the last temple: Bayon Temple.We were back at the hotel around 3pm so lot’s of time to enjoy the pool. to keep me in the loop about flight status and confirm that I got home safely. These days, that level of service is rare and appreciated. I am often approached by other travel management firms and my stock reply is that we have an evergreen contract with Professional Travel and to take me off their list! Our old TMC never saved us money on international flights and the agents were not experienced. TripAdvisor has decided that travel agency "reviews" are not allowed like reviews for hotels, restaurants, and other transportation services. Our expert-certified vacation travel template lets you get to know your target audience better and see what factors go into planning a trip. (Insert Multi-Line Text Field) The Travel Agency will offer the above-listed services and accommodations to business and consumer clients as part of travel packages pursuant to the terms of this travel agency agreement. The guides and drivers are very professional and friendly, the accomodations simply superb. It was the Perfect resort for us. | North American Insurance Company, Gene C. A Sample Travel Agency Services Proposal for All – This proposal is an all-inclusive Travel Agency business proposal. A tough ticket! | Regional Sales Manager, Marilyn M. We have designed the Agency Performance Review to assist you in evaluating the performance of the agencies you work with to complete any type of outsourced work. Thank you! As for Mr Thuna his driving is cautious and most considerate. Just add your complaint. | Industrial Maintenance Company, Sara M. I was extremely impressed, the professional and caring service he and I experienced from Professional Travel was priceless. Yesterday, I was starting my normal travel route as a severe storm passed through my destination. I was very pleased with the quality of service and responsiveness provided. This saved me over $500 on the refund, paid for my flight, and kept over $300 in the bank for my next Delta flight. Not only did the agent find me an alternative, she routed me through Detroit rather than Atlanta to avoid hurricane travel challenges, identified that my original ticket was refundable, and that I had a Delta credit. Make your tourist center the “go-to” tourist agency by sending e-templates containing captivating offers. (Pub Street) It costs 5 dollar and the driver waited there untill we finished our dinner at the Red Piano. Afterwards we got back to the hotel to have breakfast (included) but if we wanted we could have had it elsewhere as well but my son loves a more Western breakfast, therefor we had it a the hotel.We visit two more tempels: Banteay Srei and Ta Phrom . So, it may not come as a surprise that they’re doing well. I had a flight cancellation trying to get from Atlanta to Seattle. I have used several agencies in the past before switching to Professional Travel – including Carlson, American Express and others. But at the same time, don’t underestimate the potential of a strong independent agency where relationships with suppliers are direct and first-hand. Our company would like to endorse Professional Travel for proactively managing our Airline Business Programs and our unused non-refundable ticket inventory. I decided to visit Ankgor Wat first. The best travel agency. | Global Design-Build Firm, Pam B. Seeing these majestic temples was one thing, but the ability to understand and bask in the stories and facts provided by Mr T made our visit so much more meaningful!Get Mr T to bring you around if you ever come to Siem Reap. read more, The best travel agency. The planning and timing by the agency was great. | Sports Integration Marketing Firm, Lori K. The vacation was wonderful and I can not say thank you enough!! | Professional Football Team, Sue C. Without your agent’s help, I couldn’t have returned home that night and would not have made my flight the next morning to attend an important fundraiser. ;) So the next two days the Australian guy accompagnied us.The first evening dinner was included: a buffet dinner. Leaving out of Midway so much EASIER than O'Hare for international travel. Our driver Mr Thuna and guide Chem Pissa were much much more than tour guides. She stayed in contact with me throughout the day on the status of my travelers’ flight and delay, and since she couldn’t get a confirmation from the airlines as to the flight schedule, she made the decision to hold seats on the flight departing the following day as a back-up. My emails were promptly responded to, and everyone showed up when they were supposed to. It was a good thing too—within two hours, all but three seats were booked! In this context, it will specify ways of tourism into several aspects, including joining travelling agency, individual tourism depending on maps, company’s tourism, community’s tourism, institution’s tourism and others. I just wanted you to know you have a diamond there in your office, and I will continue to rely on her! A must-do! They are such a joy to work with and always so pleasant on the phone. 2. encl: … A native of Kansas City, Nancy has prior travel agency experience, and enjoys traveling with her family. 3. Visit Britain’s GREAT campaign. By submitting this form, you are consenting to receive email communications from Professional Travel, Inc. Wonderful communication, empathy, efficiency, going over and above, outside the box thinking — spot on. An Australian guy I met at Angkor Wat even asked to join me cause he didn’t understand his guide and Chamnan he understood very well! Top Sample Letters Terms: letter of intent for travel agency {0 comments} Follow Up Letter Travel Agency. It went far beyond my prior experiences with all of the travel groups I’ve worked with over the years. Although all of my experiences to date with Professional Travel have been great, her calm demeanor made a very tense situation an incredible one. Today, one of our best employees had an emergency situation involving his very-sick mother who resides in the U.K. Working in this industry gives me the chance to plan vacations for people that are sometimes out of this world! The travel agency can train the existing staff by providing specialized knowledge about the different countries by certified courses to cater to FIT. | National Auto Insurance Company, Lindsey F. The 20 best Travel Agents & Booking Services in 2021 ranked based on 48,750 reviews - Find consumer reviews on ProductReview.com.au, Australia's No.1 Opinion Site. Use these six travel agency advertising samples as a guide. Professional Travel is excellent and allowed me to make a flight change on short notice at a significant savings, all in the midst of a hectic hurricane event. In fact, that will be a key exercise when we look at the company’s opportunities. Also waterfall, Kball Spean.We had lunch (included) in a place near one of the tempels.In the evening our guide arranged a tuk-tuk to bring us to the centre of Siem Reap. Pissa knows how to beat the crowds at the temples, where to get the best photos, the religious history and where to eat well. Dara Sur is fantastic and upon request provided Thuna and Pissa as our guides. Cindy N. I have always received such great customer service from our account manager, the agents and the online support team at ProTrav that I don’t even know if we’re paying for VIP services, because we’re always treated like VIPs. Please note that travel CANNOT be booked via form submission. Our contact at ProTrav has been an absolute lifesaver for me and our company, finding flights using points and saving our company more than $35,000 in just the last three months. Because of ProTrav, we were able to get back home that night and make the numerous meetings that we would have otherwise missed the next day. In a time of need, I felt I had a trusted partner working to help get me home, and I sincerely appreciated the effort. I was extremely satisfied with Derleng Tours. I run customer service and experience for my company, and you are obviously doing a great job. Our traveler was so appreciative that we were able to remove the stress of making alternative arrangements and allow him to concentrate on getting his mother back on her feet and out of the hospital. Mr T was so knowledgeable and passionate about the history, and the stories behind the engraved walls, that we were hooked from the get go. Travel agencies try to maximize profit and achieve growth just as other small businesses do. Easily 5-stars. These programs have saved us tens of thousands of dollars this year. Mr. Dara, the owner, has proven to be very courteous and helpful from the very beginning, trying to organize at the best our trip to Cambodia in the eight days available. Click below to learn more about why we chose to join Direct Travel. | North American Marketing Firm, Ronald C. Today was our last day with our tour guide and driver from Derleng having started at Phnom Penh then Kampot, Battambang and finally Siem Reap. Our guide had great knowledge and his English was good. Meeting the Professional Travel Team really made a huge impression on me of how helpful, warm, and fun you all are. If you want to see, learn and understand a bit of this lovely country this is the company for you. Like we had lunch in your typical, not very good tourist trap restaurant near the ruins. So for her birthday, I decided a mother-daughter trip to Siem Reap would be perfect! Whenever we need to book an extraordinary flight — sometimes >$10k — we reach out to see if our points can be used. Great first impression! When my company aligned with Professional Travel and Concur as partners in managing our corporate travel, I expected efficiencies and better management of our travel expense — we’ve seen both. The four-year, £100m campaign began in 2011 and focused on culture, heritage, sport, music, countryside, food and shopping, as well as … You can use graphics to tap into those feelings and encourage a potential client to contact you. Apart from all that tourist majority places, he also took us our at night to experience the local scene, like the local beer garden, having Angkor beer with eel soup and we also checked out the locally popular karaoke scene in Siem Reap. Use of Graphics. Travel can be challenging, but working with a company like Professional Travel is a delight and makes it not as burdensome. I was stuck at the airport when my first flight landed late and I missed my connection. We will have no hesitation in recommending you to our friends. “10 Tips for a Kid-Friendly Summer Cruise” and “6 Benefits of a Staycation” are both fabulous travel blog ideas, and good inspiration for a travel agency blog. Afterwards the driver brought us back to the hotel.The next day we got up very early to see Angkor Wat by sunrise. As always, it’s great to have Professional Travel as a partner! Then, today, our CEO was stuck with a multi-times delayed flight, and in a panic about getting home for something very important. We can not wait to plan our next visit with you. In 2018, only 8% of hosted agents and 11% of independent (non-hosted) travel agents reported charging consultation fees. Favorite family-friendly destinations include Florida, Texas, and cruising. The original GREAT campaign has to be included here for bold creative and stunning results.. They would now be flying back out of a different city than originally planned, on a later and yet-to-be identified date. | North American Health Care Provider, Nigel A. Our Solution. Travel Online (Booking Service): 4.7 out of 5 stars from 1,153 genuine reviews on Australia's largest opinion site ProductReview.com.au. Having spent so much time in their company we feel we have left behind new friends. Subscribe to receive news, travel tips, and more. However, the mandate was enforced. Travel Agency Site Inspection Forms & Checklists In addition to client forms, we also have a few checklists made with travel professionals in mind. 1. My mom and I share a great love for history, religion and human sociology. They do so by earning a commission on every hotel night, air ticket, tour or other product they sell. The first thing you have to do is to find a great name to attract customers. | Global Medical Product Manufacturer & Distributor, Geoff S. Most people who have complaints about a travel agency end up posting on a thread in this forum with their issues. Our previous TMC never offered this type of relationship! Download Sample Travel Agency Consumer Letters in Word. Meanwhile we could enjoy a Cambodian show. His mother fell and broke her femur, and was hospitalized for a week following surgery. Sephats Tours intends to provide travel and adventure packages to tourists primarily in the Southern region, but also the whole of Botswana. We could choose to just relax or start the tour immediately. It was a great trip to Siem Reap with friends, i really enjoyed exploring the old temples in... I always receive an unused ticket report which helps us to keep our costs down by reusing the tickets. I highly recommend it, Mr Dara will turn your trip into an unforgettable experience! We just returned from our trip to Angkor temples. The planning and timing by the agency was great. Use surveys to find out what your customers think of your travel or hospitality services—and what it would take to keep them coming back. I also receive a report for those people traveling internationally on a weekly basis so that I can verify they have long distance or international calling enabled on their mobile devices, saving us money in that arena. Every time I reach out for help with my travel needs for the VPs, your team does an excellent job! 48 Cultivate business contacts whenever you can. | Major League Baseball Team, Eric T. | Global Aviation & Rail Interior Supplier, Meridith R. Because we use AMEX for our corporate cards, we have a lot of points that can be used to book flights. by emily on July 6, 2012. I would recommend Professional Travel to any other business that needs to improve their managed travel processes and reduce core travel costs. Your team’s responsiveness and customer service was beyond expectation – they are truly great at what they do. We booked the 4D-3N tour. Thursday starting around noon, there were no flights available all the way through Friday morning. Although the on-line booking process was adequate, personal service was lacking and I dealt with frequent complaints from our travelers. Six Travel Agency Advertising Samples. Over two days, I tried to book a flight to get ahead of the storm and was on the phone with your associates continually. In addition, their executive management team is in constant contact with us to strategize innovative solutions to minimize our travel spend, while increasing the service to our entire organization including players, scouts, families, and team management. Thank you for all of your assistance in finding us the right person to help with our travel needs. The next morning the driver brought us back to the airport.The service of Derleng Tours was spotless! One of the most important aspects of a SWOT analysis for travel agencies is very simply the act of planning: the analysis makes you take a good look at your positioning in the market. The $110 charged for my sedan ride to Bangkok for my family seemed like very good value.The only reason I'm not giving this travel agency 5-stars is because our tour of Angkor was very good, but not over-the-top fantastic, so there is room for improvement (or, for travellers, some reason to consider other options). Most agencies would normally have told him that it was gone and there would be no way to track it down, but not Professional Travel.

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